Get Specific LC Customer Details
The Get Specific LC Customer Details request retrieves the details of a specific Live Platform customer.
URI
{{baseUrl}}api/ovoc/v1/topology/lccustomers/<id>HTTP Method
GET
Request Parameters
|
Parameter |
Type |
Description |
|---|---|---|
|
{id:int} |
long |
Customer Id |
Example Response
{
"definedAt": "2026-02-16T10:48:59.054+0000",
"iamAccountId": "ac984262-01c8-4a1d-822b-617c985427bd",
"fullName": null,
"description": "Brad1xwzg5",
"services": {
"LIVE_CX": {
"meteringTag": ""
},
"WEBEX_CLOUD_CONNECT": {
"meteringTag": ""
},
"MI_REGIONAL": {
"meteringTag": ""
},
"GENERIC": {
"meteringTag": ""
},
"STNG_REGIONAL": {
"meteringTag": ""
},
"OC": {
"meteringTag": ""
},
"ZOOM": {
"meteringTag": ""
},
"DM": {
"meteringTag": ""
},
"LTC": {
"meteringTag": ""
},
"HYBRID_ENTITIES": {
"meteringTag": ""
},
"VOCA": {
"meteringTag": ""
}
},
"applicationsStatus": {
"management": {
"managementStatus": "ERROR"
},
"voiceQuality": {
"teamsVoiceQualityJson": {
"vqControlStatus": "UNMONITORED",
"vqMediaStatus": "UNMONITORED",
"voiceQualityStatus": "UNMONITORED"
},
"voiceQualityStatus": "UNMONITORED",
"alertRuleVoiceQualityStatus": "UNMONITORED",
"sbcVoiceQualityJson": {
"vqControlStatus": "UNMONITORED",
"vqMediaStatus": "UNMONITORED",
"voiceQualityStatus": "UNMONITORED"
}
}
},
"adGroupId": null,
"url": "/ovoc/v1/topology/lcCustomers/99585",
"msTenantId": "3bc57cac-5794-457f-ad36-2c88cade9dbb",
"attachedServices": [
99931,
100244,
100714,
100904
],
"name": "Brad1xwzg5",
"tenantId": 1,
"id": 99585,
"logoId": 924,
"channelId": 52262,
"contacts": {
"secondaryEmail": null,
"phone": null,
"generalInfo": null,
"email": null,
"secondaryPhone": null
},
"status": "ERROR"
}HTTP Responses
| ■ | 200 OK |
This request retrieves data for all service types, parameters that are not applicable to Direct Routing and Operator Connect services are not included in the table.
|
Parameter |
Type |
Description |
||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
definedAt |
string($date-time) |
Date and time of the creation of the customer entity in Live Platform Operation Center. |
||||||||||||||||||||||||||||||
|
iamAccountId |
string |
IAM account number of the customer in Live Platform Operation Center. |
||||||||||||||||||||||||||||||
|
fullName |
string (0-250) |
The Full name of the customer. |
||||||||||||||||||||||||||||||
|
description |
string (1-100) |
Brief text description of the entity. |
||||||||||||||||||||||||||||||
|
services |
dictionary |
List of supported services.
|
||||||||||||||||||||||||||||||
|
meteringTag |
string |
The Metering tag that is applied to the customer entity. |
||||||||||||||||||||||||||||||
|
applicationsStatus |
dictionary |
|
||||||||||||||||||||||||||||||
|
management |
dictionary |
managementStatus |
||||||||||||||||||||||||||||||
|
managementStatus |
string |
Statuses for the Live Platform Portal Management entity:
|
||||||||||||||||||||||||||||||
|
voiceQuality |
dictionary |
|
||||||||||||||||||||||||||||||
|
url |
string |
Rest URL for performing actions on the customer. /ovoc/v1/topology/lcCustomers/<customerId> |
||||||||||||||||||||||||||||||
|
msTenantId |
string (1-255) |
Microsoft Entra Tenant ID of the customer. |
||||||||||||||||||||||||||||||
|
attachedServices |
list array |
IDs of the services that are attached to the customer. |
||||||||||||||||||||||||||||||
|
name |
string (1-100) |
Name of the customer. |
||||||||||||||||||||||||||||||
|
tenantId |
Long (1-max long) |
Service Provider Tenant Id. |
||||||||||||||||||||||||||||||
|
id |
long (node_id sequence) |
Customer Id; apply this value in the Request Body when adding a new service. |
||||||||||||||||||||||||||||||
|
logoId |
long |
Id of the logo attached to the customer. |
||||||||||||||||||||||||||||||
|
channelId |
Integer (0-max int) |
Id of the channel to which the customer is attached. |
||||||||||||||||||||||||||||||
|
contacts |
dictionary |
Contact details of the customer:
|
||||||||||||||||||||||||||||||
|
secondaryEmail |
string (1-200) |
Customer Secondary email address. |
||||||||||||||||||||||||||||||
|
phone |
string (1-200) |
Customer phone number. |
||||||||||||||||||||||||||||||
|
generalInfo |
string (1-200) |
Additional information on the customer. |
||||||||||||||||||||||||||||||
|
|
string (1-200) |
Customer email address. |
||||||||||||||||||||||||||||||
|
secondaryPhone |
string (1-200) |
Customer Secondary phone number. |
||||||||||||||||||||||||||||||
|
status |
string |
Management status of the customer:
|
| ■ | 404 Not Found |
{
"description": "Entity with id 1699 not found"
}